AI insights for scorecards

Transformed manual, bias-prone scorecard calibration into a GenAI-powered workflow.

View case study→

Call summary templates

From generic, fixed AI summaries to a flexible template system resulting in 97% MoM retention.

View case study→

Automation for Confluence

Led design for the first-ever Confluence Automation feature which became a top Premium driver.

View case study→

External collaboration

Advocated to shift project strategy — expanding user reach while establishing governance patterns.

View case study→